Outsourcing

The existence of various platforms, operating systems, specialized hardware, databases ... etc. requires a dedicated and professional staff that is able to align business and operational day to day operations of IT with business strategy and needs, and that it can better and more quickly respond to all challenges that such environments placed before them.

The present trend of companies focusing on the central part of the business, and selective separation process, external service providers is a bit of everything in the IT industry.

One of the reasons why companies decide for IT outsourcing are:

• Focusing on the central part of business
• lack of quality personnel for the performance of individual IT functions
• cost reduction
• increase the quality of IT services
• reducing the risk management of all or part of the IT system to the minimum

CompING provides different models of IT outsourcing, depending on the needs of users, individual solutions and business processes. Examples of such services are:

• proactive management of client and server platforms
• 24x7 monitoring and support
• Risk Management
• ensuring the continuation of operations in case of disaster
• security management
• Customer Support
• development and maintenance of software and business applications
• datacenter management and maintenance
• the entire IT system

For each service, and process, in consultation with the user, determines the level of service and system availability, and thus defined the parameters governing the contractual obligations of service (SLA Agreements).