IT Support
IT Support - provides you and guarantee quick response and assistance in problem solving, the ability to proactivity in the prevention of potential problems, a sufficient number of professional and certified resources to support, practical workshops, the possibility of escalation of the problem and access to the best technical experts of our business partners, among which are the most important Hewlett Packard, Microsoft, Oracle, Cisco..
When negotiating the technical support required the following steps:
- Recording the user's current state of ICT systems
- Plan of Service
- Preventive action
- Reactive action
- Activity Report
CompING as a Microsoft Gold Certified Partner, has established the level of quality services including technical possibility of replication problems, availability at any time of day and night, seven days a week, the ability of remote diagnostics, on-site support and other proactive services, and we are able to offer you and Microsoft Premier Support.
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