Trends and Challenges in the Gas Industry
Structural Decline in Gas Demand by 2030
- Aging Networks and Methane Emission Reduction
- Regulatory and Market Transformation
- Digitalization and Cross-Vector Integration
Comping solution - Thaora Consumption Intelligence replaces uncertainty with live, trusted data.
Provides gas utilities and distributors with real-time visibility into consumption across all metering points.
It enables continuous monitoring, predictive insight, and automated reporting. Safety becomes proactive, billing becomes transparent, and efficiency finally starts scaling instead of slipping.
Why Thaora Consumption Intelligence Solution?
Forecasting and anomaly detection, powered by predictive analytics.
Consumption data is enriched with operational, weather, and demographic inputs to enable accurate demand forecasting and network performance assessment.
Historical data continuously improves model accuracy, allowing utilities to prevent losses, protect revenue, and optimize resources proactively.
Thaora Consumption Intelligence Solution in HEP-Plin, the largest natural gas supplier and distributor in Croatia.
The solution is operational in the largest natural gas supplier and distributor in Croatia, with tens of thousands of customers.
This is concrete proof of the functionality, scalability and resilience of the system in a real environment.
Regulatory-ready data verified before it moves.
Data acquisition, validation, and preparation for billing, reporting, and analytics are fully automated. Secure integrations with ERP, billing systems unify flow of information.
Advanced data warehouse capabilities support historical reporting and aggregation, helping utilities meet regulatory requirements with confidence.
Quantified benefits for HEP Plin
Reduced reading errors
By automating the entire reading process through IoT sensors in real-time, every reading is captured directly from the device, ensuring accuracy and eliminating human error. This shift resulted in a twentyfold reduction in reading inaccuracies, providing a reliable basis for billing, analytics, and regulatory reporting.
Lower admin time on billing cycles
With Thaora’s automated data collection and centralized meter data repository, billing inputs are validated and transferred directly into the system, removing repetitive administrative tasks. As a result, the time required to prepare and process monthly billing cycles dropped by 80%, freeing resources for higher-value activities.
Operations and maintenance savings
Remote monitoring and automated alerts replaced routine manual inspections, cutting unnecessary field visits. Targeted, data-driven maintenance reduced travel and labor costs, delivering about 25% OPEX savings and higher operational efficiency.
Words from our satisfied customer
Our Croatian customers rely on HEP-Plin to power homes and offices daily. We take the responsibility of providing a safe, secure, reliable gas service at affordable prices across our distribution network seriously, particularly with the energy uncertainty of the 2020s. With over 100,000 customers, a rapidly expanding distribution network, and fluctuating gas prices, we needed a solution to improve the accuracy and frequency of gas meter readings – our business relies on the data.
Damir Pećušak, CEO at HEP-Plin
