Services

Consulting

• BPM, BIA, Feasibility, Technical, Business continuity

Our consulting service is the best answer to business process advancements, solutions necessary in IT operations, feasibility studies, Q&A projects, big data analytics, local legislation and EU regulation in financial institutions, business processes optimization, problem management, change management, and test management.

We bring functional knowledge, and know-how. We can explain the difference and application per specific organization units. We do the job from start till end.

Support services

• IT support, Break&Fix, 24X7, OEM services

Customer support is a vital segment of our business, and our goal is providing top service. Comping provides support for the whole equipment and software of our partners. Of course, we provide the support for the solutions we develop also. We provide our customers with 24x7 support, on the field, remotely, for hardware, software, and in all variations business requires. Due to our width in a technical sense, we can support almost every segment of IT functioning.

Project Management

Comping's employees with their presence in the modern dynamic environment bring security, knowledge and challenge readiness. With project management throughout the whole life-cycle, supreme delivery, and building of partner and friendly relationship, we achieve the goal.

Our project managers constantly upgrade their knowledge and skills through regular educations, they have secure administrative support and various tools for project management in disposal, as well as standardized processes and documentation within the organization. All our employees have PPM certificates and rich experience in leading local and international projects and programs.

Application Lifecycle Management

• Application testing

Increased consummation of the business applications imposes rising of the process pace and upgrading (Application Lifecycle Management) which increases error frequency. We help our users in early error detection in the construction phase and supervision of the user experience in the production work with solutions from Micro Focus portfolio.

Publishing application in the production represents not only risk for IT, but also for the reputation of the whole company. Micro Focus solution for monitoring app usage in real conditions is AppPulse. AppPulse not only uses the application, but also monitosr its performances to the microservice level with adequate upgrades to the program code.

Managed IT Services

• IaaS (Dana Centar), Managed print, Desktop management

One of the segments of our business is comprised from managed services. As in other fields, we strive to excellence, and we adapt the services themselves to specific customer needs from end-to-end.

Some of the services we provide to our customers are Managed Desktop Services, Managed Print Services, IaaS, and Managed Network.

The idea that guides us is predictability in functionality, predictability in monthly expenses and in the quality of delivered services.

Cloud Services

• IoT platform, EndPoint protection, EndPoint backup, Mail Security, ITSM, ITIL, Orchestration consulting

Under the term Cloud services, we entail the services we develop, the services our partner provide (Microsoft, Commvault, RedHat), and the hybrid services which are a combination of our development and partner services.

As this market is still very sensitive to changes, we invest a lot of knowledge and energy in the development of our own platforms and investigating partner possibilities. Even though this area is still quite undefined in our playground, we believe it will grow into a serious business for which we will be ready.

ComplIT

• Digital workplace service

ComplIT is a digital workplace service - an infrastructural prerequisite for the realization of a completely digital business transformation.
Through this service, we provide our clients with a comprehensive workplace transformation, helping them respond to market needs, with minimal initial financial investment.

CompiIT service includes:

Rental services in the data center (possibility of hosting your IT services in our data center or data centers of the world's leading cloud computing service providers).
Managed printing (complete print management service - from printer rental to monitoring and support).
Rental services in the data center (possibility of hosting your IT services in our data center or data centers of the world's leading cloud computing service providers).

All offered services are delivered in a service model on a monthly basis.