Trends and challenges in the hospitality industry
Seasonality and predictability of demand
- Online reputation / guest satisfaction
- Financial transparency and control
- Data consolidation
Comping solution - Integrated business data management
Combined data from hotels, camps, treatments, employees and cash registers in one place.
Daily monitoring of business operations and quick reaction to deviations.
Profitability and productivity control by segments.
Why Comping decision support system?
Recognized as a leading solution for business intelligence and reporting by relevant analytical houses (Gartner, Forrester, IDC).
IBM Cognos Analytics is a BI platform for intuitive reporting, creating visualizations and making informed decisions.
Decision support system in several Croatian hospitality companies, with over 8 million overnight stays last year, including the leading Croatian hospitality company.
This is concrete proof of the flexibility and scalability of the system, which is successfully applied in various hospitality companies, adapting to their specificities.
Integration of the IBM Cognos Analytics platform and the EDB Postgres database.
The solution combines IBM Cognos Analytics for advanced reporting with an EDB Postgres database optimized for Enterprise environments.
Thanks to Oracle compatibility and advanced PostgreSQL extensions, EDB enables reliable data extraction and analysis from complex systems without additional infrastructure customization.
Quantified benefits
Reports
The system automatically generates more than 90 reports, which significantly increases efficiency and reduces the need for manual processes. More than 35 key performance indicators (KPI) are calculated daily for monitoring revenue forecast and price management (ADR, OCC, RevPAR, Treatment capture rate, etc.).
Time savings per year
Automating report creation has resulted in savings of over 125 man-days, with significantly faster access to reliable data and the ability to instantly analyze results.
Speed
The daily summary report is now generated in IBM Cognos Analytics within 30 seconds. Previously, it took 30 minutes to generate it. The set of daily reports was previously created manually and required over two hours per day.
Compression
Compression of booking snapshot data by 90%, from 100 million to 10 million records, which significantly improves report performance, and the technique is applicable to other areas as well. A high-quality basis for the analysis of booking and pick-up data enables continuous monitoring.
